The leading conversational AI platform for concierge customer experiences.
Decagon empowers every brand to deliver concierge customer experiences. Their technology lets industry-defining enterprises deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

Jesse Zhang
Founded Lowkey (a16z, YC), acquired by Niantic. Ex Hudson River Trading, Citadel, and Google. Harvard BS in Computer Science (in 3 years).

Ashwin Sreenivas
Founded Helia (computer vision), acquired by Scale AI. Stanford MS and BS in Computer Science.
From support tickets and hold music to real conversations.
AI agents work alongside human agents to help users actually resolve their issues, across every channel, deployed into enterprises across finance, healthcare, and hospitality.
Concierge AI agents
Personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
Mission-critical, millions of users
Agents deployed into enterprises across finance, healthcare, and hospitality, impacting millions of end users.
Magical support experiences
Reliable, intuitive resolutions built with complete ownership from implementation through iteration.
Trusted by industry-defining enterprises.
Used by leaders across finance, healthcare, and hospitality:
Backed by world-class investors:
Recent coverage.
What they’re hiring for.
Enterprise Account Executive
- Manage the full sales cycle for enterprise accounts: self-sourced lead generation, qualification, negotiation, close, and renewal
- Generate pipeline from ICP accounts via value-driven outbound
- Collaborate with Solutions Engineering, Product, Engineering, and Marketing to ensure customer success
- Foster relationships with key stakeholders, including C-suite executives, to drive long-term partnerships
The bar
4+ years as a top-performing AE with a track record closing seven-figure, complex solution sales. Prior experience selling AI or customer support/experience software strongly preferred.
An in-office company built on velocity.
Just Get It Done
Decisive action and speed over prolonged deliberation.
Invent What Customers Want
Build from the customer backwards, not the roadmap forward.
Winner’s Mindset
A fiercely competitive nature and fighting spirit.
The Polymath Principle
Cross-functional range, go deep anywhere it matters.
Sell the future of conversational AI agents.
In-office in San Francisco or New York. An enterprise sales seat at a company already selling into industry-defining logos, with real scale from day one.