AudaciousVertical AI for the $1 trillion home-services industry.
Avoca runs real-time voice AI agents that hold live phone conversations on noisy job sites, through truck-cab background noise, accents, and interruptions, and routes those calls into legacy CRMs like ServiceTitan to actually book the job. Production software running revenue-critical workflows, not a demo.
Apurva Shrivastava
MIT CS, second-time founder. Scaled Retool as an AI engineer; built Avoca’s original voice product.
Tyson Chen
MIT CS, ex-PM at Nuro, ex-BCG. Owns GTM and the services-industry domain.
Real revenue, in a $1 trillion market still running on 20-year-old software.
Avoca 10x’d revenue in 2025, with more than $1B in jobs booked through the platform. It’s strongest today in HVAC, and expanding into restoration, towing, auto, plumbing, and electrical, each market roughly where HVAC was two years ago.
$1 trillion, early-2000s software
Home services runs on legacy CRMs like ServiceTitan. Avoca is the AI layer that finally modernizes how the job gets booked.
Answers the phone, books the job
Voice AI answers inbound calls 24/7, qualifies intent, checks technician availability, and books or reschedules the job end to end.
Real money, not a dashboard metric
One missed edge case is a $15K HVAC job that didn’t get booked. Code maps straight to customer revenue here.
Backed by top-tier investors.
$125M+ Series B, raised at a $1B valuation.
What they’re hiring for.
Two GTM roles on Avoca’s go-to-market team, New York HQ, in-office, selling and expanding across mid-market and enterprise home-services operators.
Enterprise Account Executive
- Own the end-to-end sales cycle for mid-market and enterprise home-services customers.
- Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points.
- Deliver tailored demos and solution pitches that map Avoca’s AI to customer outcomes.
- Manage pipeline, forecasts, and deal progression with high accuracy.
- Partner closely with Product, Engineering, and Customer Success to close complex deals.
Account Manager
- Own a book of mid-market home-service accounts, driving retention, expansion, and on-time renewals across your full portfolio.
- Build and deepen relationships with key stakeholders, positioning Avoca as an indispensable platform partner.
- Lead quarterly and executive business reviews that tie Avoca’s performance to customer outcomes: booked jobs, captured revenue, and missed-call rate.
- Identify, develop, and close upsell and cross-sell opportunities, growing net revenue retention across your accounts.
- Partner with Sales, Implementation, and Product to ensure smooth onboarding, ongoing adoption, and successful rollout of new features.
Help book the next $1B in jobs.
In office in NYC. A production business already running revenue-critical workflows for the home-services industry, with a GTM story still being written.